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  • 2. How does Kupay work?
    Kupay connects professionals with job opportunities, processes instant payments, and offers financial tools like expense tracking and credential verification—all within one secure platform.
  • 3. Who can use Kupay?
    Kupay is perfect for gig workers, freelancers, independent contractors, and small businesses looking to streamline their work and payments.
  • 1. What is the Kupay App?
    Kupay is a AI digital wallet designed to empower gig workers, contractors, and professionals by providing tools for job management, instant payments, and financial growth.
  • 6. Is the app free to use?
    Kupay offers a free basic plan, with premium features like advanced analytics and tax tools available through a subscription tbd.
  • 4. How do I download the app?
    You can download the Kupay app for free from the App Store (iOS) or Google Play Store (Android).
  • 5. How do I set up my account?
    After downloading the app, create an account by entering your email, phone number, and password. You can then set up your profile and link your payment methods to start using Kupay.
  • 7. How does Kupay ensure secure payments?
    Kupay uses advanced encryption, biometric authentication, and real-time fraud detection to safeguard all transactions.
  • 9. What is the “Earn, Save, and Grow” feature?
    This feature helps you maximize your financial potential by tracking your earnings, encouraging savings, and offering tools to grow your income.
  • 10. Can I verify my work history with Kupay?
    Absolutely. Kupay allows you to showcase your credentials and work history, building trust with potential clients or employers.
  • 8. Can I track my earnings and expenses?
    Yes! Kupay provides built-in tools to monitor your income, track expenses, and even generate reports for tax purposes.
  • 12. Can Kupay handle international money transfers?
    Yes! Kupay enables fast and affordable international money transfers, helping you save on fees and access competitive exchange rates.
  • 13. Are there fees for using Kupay?
    Kupay charges a small fee for certain transactions, such as international transfers or premium features. These fees will be clearly displayed before processing.
  • 11. How do I get paid through Kupay?
    Once a job is completed, payments are processed instantly and deposited directly into your Kupay wallet.
  • 15. What happens if I forget my password?
    You can reset your password easily by clicking "Forgot Password" on the login screen and following the instructions.
  • 16. Does Kupay share my personal data?
    No, Kupay values your privacy and does not share your data with third parties without your explicit consent.
  • 14. How secure is Kupay?
    Kupay prioritizes your safety with top-tier security measures, including advanced encryption, biometric authentication, and fraud detection systems.
  • 18. How can I provide feedback or suggestions?
    We value your input! Use the in-app feedback feature or email ops@kupay.app to share your thoughts.
  • 17. What should I do if I encounter a problem with the app?
    If you experience any issues, you can contact our support team through the “Help” section in the app or by emailing ops@kupay.app
  • 20. How do I upgrade to a premium plan?
    You can upgrade your account by navigating to the “Subscription” section in the app and selecting the plan that works best for you.
  • 19. Can I delete my Kupay account?
    Yes, you can delete your account anytime through the settings menu. Please note that this action is permanent, and all data will be removed.

Help Center

Kupay Wallet is a revolutionary app designed to empower gig workers, contractors, and professionals with streamlined job management, instant payments, and financial tools. We simplify work processes, helping you manage agreements, invoices, and payments seamlessly, so you can focus on what matters most—your work.

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